Fix a Xero connection error

Written By Paul Coleman

Last updated 16 days ago

If Xero shows red on the Connections page in the portal, tap Reconnect and log in to Xero again.

This usually happens because the connection expired, or because someone changed permissions in Xero.

If reconnecting doesn't fix it, check that the Xero user you're logging in as still has access to the right organisation, then message Korda Pro on the Messenger widget on the website, and we'll sort it out.

While Xero is disconnected, Korda Pro keeps working and holds your quotes and invoices in the portal.